FAQ

  • When will my order ship?

    Orders placed with a standard shipping method will take 2-3 business day to process.

    If you selected an expedited shipping method, the processing time is 1-2 business days.

  • How can I track my order?

    You will receive a shipping confirmation email once the order has shipped from our warehouse. It will contain information to track your order. You can also check your order status by clicking here.

    Please keep in mind that Delivery Timeframe begins calculating once order has shipped from the warehouse.

  • Can I cancel an order?

    Unfortunately, we are unable to modify or cancel an order once it has been placed.

  • How do I return an item?

    If the item(s) your returning meet out return policy, please click here to create a return and receive a shipping label.

    To review our Return Policy please click here and select the RETURN POLICY article.

    Once your order has been received by our warehouse, please allow up to 7-10 business days to complete.

  • How do I check the status of my return?

    Please visit our Order Status and Returns Page by clicking here

    Please Note: Returns take 7-10 business days to process from the day our facility receives it.

  • How do I submit a warranty claim?

    If you would like to start a warranty claim, please click here to review our Warranty Policy and requirements. You will need to click the category that best fits your item. 

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