Promotions and Discounts

  • Do I need to activate my promo code?

    No, promo codes do not require any type of activation.

  • Do promo codes have exclusions?

    Yes, all promo codes have their own exclusions. You can check the exclusions on the bottom or back of the promo code.

    Please Note: Most exclusions include third party goods, hard goods, snow apparel, signature series, and special collections.

  • Do promo codes expire?

    Yes, all promo codes have their own expirations dates. You can check the expiration date on the bottom or back of the promo code near the exclusions.

  • How do I know my promo code was applied?

    If the promo code applies to an item or the order total, the order summary will display the discount that was applied.

  • I forgot to use my promo code. Can I ask for an adjustment?

    Discount codes cannot be applied after an order has been placed, although it can still be used on your next order.

  • What if my promo code isn’t working?

    Promo codes may not work for a number of reasons.

    • Check Expiration Dates - Promo codes don’t last forever.
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    • Product Exclusions - Not all items are eligible for promo code use. Items that are excluded but not limited to are snow apparel, hard goods, 3rd party goods, signature series, and special collections.
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    • Combining Discounts - Promo codes cannot be combined with any other offers.

     

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